Returns & Exchanges
At Royal Oud, we take pride in the quality of our luxury fragrances and beauty products. If you are not completely satisfied with your purchase, we offer a 30-day return policy for items in their original, unopened condition.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization code.
Prepare Your Package
Securely pack the unused item in its original luxury packaging, ensuring the protective seal remains intact to qualify for a full refund.
Ship to Our Boutique
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing